Sekkii

Sekkii

Support / 技术支持

Frequently Asked Questions

How does voice input work?

Hold the microphone button and speak. Sekkii uses Apple's on-device speech recognition to transcribe your voice, then AI automatically categorizes it as a todo or a note.

Does Sekkii work offline?

Voice recording and basic speech recognition work offline. AI-powered intent parsing (smart categorization, date extraction) requires an internet connection.

How do I set up reminders?

Just say it naturally — for example, "remind me to call mom at 3pm tomorrow." AI will automatically set the reminder time. You can also manually edit reminders by tapping on any todo.

How do I switch languages?

Go to Settings and tap the language option. Sekkii supports English and Chinese, and you can switch anytime without restarting the app.

How do I cancel my subscription?

Open the iOS Settings app → tap your Apple ID → Subscriptions → Sekkii → Cancel Subscription. Your Pro features remain active until the end of the billing period.

How do I delete my account?

Go to Sekkii Settings → tap your profile → Delete Account. All your data will be permanently removed from our servers within 30 days.

Contact Us

If you need help or have feedback, please reach out:

Email: hello.sekkii@gmail.com

We typically respond within 24 hours.

常见问题

语音输入如何工作?

按住麦克风按钮说话,Sekkii 使用 Apple 设备端语音识别将语音转为文字,然后 AI 自动将内容分类为待办或笔记。

Sekkii 能离线使用吗?

语音录制和基本语音识别可以离线工作。AI 智能解析(自动分类、时间提取)需要网络连接。

如何设置提醒?

用自然语言说出来即可——例如"明天下午3点提醒我打电话给妈妈",AI 会自动设置提醒时间。你也可以点击任何待办手动编辑提醒。

如何切换语言?

进入设置,点击语言选项。Sekkii 支持中文和英文,切换后无需重启应用。

如何取消订阅?

打开 iOS 设置 → 点击你的 Apple ID → 订阅 → Sekkii → 取消订阅。Pro 功能在当前计费周期结束前仍可使用。

如何删除账户?

进入 Sekkii 设置 → 点击你的头像 → 删除账户。你的所有数据将在 30 天内从服务器永久删除。

联系我们

如需帮助或有反馈意见,请联系我们:

邮箱:hello.sekkii@gmail.com

我们通常在 24 小时内回复。